Same-Day Delivery in Vancouver & the Lower Mainland on orders above $100
Same-Day Delivery in Vancouver & the Lower Mainland on orders above $100
We are committed to making our website accessible and easy to use for as many people as possible, including individuals with disabilities. We believe everyone should be able to browse our site, learn about our products, and complete purchases with confidence.
We continue to improve the accessibility and usability of our website on an ongoing basis.
Our goal is to align our website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably practicable.
Accessibility considerations are incorporated into our design, development, and content practices, and we work to identify and address potential barriers as technology and standards evolve.
Accessibility is an ongoing process. We regularly review our website and make updates to improve usability, including:
Improving keyboard navigation and screen reader compatibility
Ensuring sufficient color contrast and readable text
Supporting assistive technologies commonly used by visitors
Reviewing new content and features with accessibility in mind
Because our website is dynamic and may include third-party tools or integrations, some content or functionality may not yet be fully accessible.
Some features or content on our website may be provided by third parties (such as payment processors, embedded tools, or apps). While we encourage accessibility best practices from our partners, we do not control all third-party content and cannot guarantee its accessibility. We are not responsible for the accessibility of third-party content or services.
If you experience difficulty accessing any part of our website, or if you need assistance placing an order or finding information, we encourage you to contact us.
If you are unable to complete a purchase online, our team can assist you in placing an order.
We welcome feedback and will make reasonable efforts to address accessibility concerns where feasible. We aim to respond to accessibility inquiries within a reasonable timeframe.
If you have questions about accessibility or need support, please contact our customer service team through the contact methods listed on our website. When reaching out, please include:
The webpage or feature you were trying to access
A brief description of the issue you encountered
The assistive technology or device you were using (if applicable)
We are committed to continually improving the accessibility of our website and view accessibility as an important part of providing a positive experience for all visitors.
Our website is designed to work with commonly used browsers and assistive technologies, though performance may vary depending on device and configuration.
Last updated: March 2026